shopping info
Taxes
We collect sales taxes for select US states. If you see a tax amount listed on the last checkout screen and have a valid Tax Exempt form or Resale Certificate for the ship-to state, we can add it to your account to make sure we do not collect state tax on your purchases. Give us a call or email prior to ordering or just place the order and we will remove the tax prior to shipping your order.
Shipping
Your order should be shipped within 24 hours, provided the items in your basket are in stock. If there is any delay beyond that you will be contacted before your card is charged or any partial order is shipped.
Oregon pickup
We’re located in Medford, Oregon; if you live nearby and would prefer to pick up your order, we always like to meet our customers! Give us a call to setup a pickup at 877-711-4822.
Shipping restrictions
Our usual carriers are UPS and FedEx; they do not deliver to PO Boxes or APO/FPO addresses. We can ship USPS on request.